Data deletion
How to delete your account and personal data, and what happens to them.
01Delete it yourself
Sign in, open Settings, and choose Delete account at the bottom. Confirm with your password and the word DELETE. It takes effect at once and you are signed out.
02Or ask
Write to [email protected] from the address of your account and ask for deletion. It is done within 30 days, and you get a confirmation e-mail.
03What is deleted
Your name, e-mail, password, phone numbers, usernames and preferences. Your unsent drafts and your notifications. Your sign-in stops working.
Reviews you published stay on the website, without your name.
04What is kept, and why
Signed contracts, invoices and payment records are kept for 10 years without your name, because accounting law requires it.
Backups roll over and are fully replaced within 30 days.
05When it isn't possible right away
While a project is being built under a signed contract, the account can't be deleted from Settings. Finish or cancel the project first, or write to [email protected].